Specified Commercial Transaction Law Label

Company Name Navibird Plus, Inc.
President Kazuya Yamanaka
Inquiries info_en@woahjapan.com

Business hour : Weekdays (from Monday to Friday), 10:00am to 5:00pm (Japan standard time).
E-mail inquiries that we receive from you on Saturday, Sunday, Japan’s national holidays or our company’s holidays are responded to you on next Monday or later.

Telephone +81 6 6210 1400 ( We don’t accept telephone inquiries. )
Address
(Managing Department)
5-19, Kyutaromachi 2 chome,
Chuo-ku, Osaka 541-0056,
JAPAN
(Headquarters)
The same as above
Additional charges other than the total price of merchandise “Shipping and Handling Charges” are needed in addition to the merchandise total. Shipping and Handling Charges are set based on the total amount of ordered merchandise and those charges include Express Mail Service (EMS) postage and insurance fees, etc.
How to Order Web Only
Order Expiration Date There is no expiration date. Open 24 hours a day, 7 days a week.
*Please note that you may not place an order every morning from 7:30 to 7:45am (JST) due to server maintenance.
Defective/Damaged
Goods Return
Customers should contact us within 14 days after receiving merchandise. Returns/exchanges are acceptable in the following cases:
  1. 1. The merchandise is different from which has been ordered.
    2. The merchandise is defective.
    3. The merchandise is damaged.

For returns at the convenience of the customer, such as differences in size and appearance, the return fee is paid by the customer.
Shipping Period Although the Company strives to ship your order within 9 days from the day it was placed, depending on the contents of the order, the condition of stocks, and the volume of orders, there may be instances where shipment of the order is delayed. (Items from this store may take additional time for production).
Order Quantities There is no quantity limit for placing order.
Payment Methodst Payment can be made by one of the following methods:
1. Credit card payment
2. Paypal payment
3. Alipay payment
Term of Payment Please pay the item(s) amount and necessary charges before the deadlines stipulated below, according to the chosen payment method. If we cannot confirm payment before the respective deadline,
1. For Credit Card Payment: At the time of product ordering, please complete the payment procedure in the prescribed manner.
2. For Paypal: At the time of product ordering, please complete the payment procedure in the prescribed manner on Paypal's site.
3. For Alipay: At the time of product ordering, please complete the payment procedure in the prescribed manner on Alipay's site.

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